ICXI Navigators

AI-based evaluation tools to revolutionize how organizations measure and improve their performance in customer experience, employee well-being and organizational efficiency.

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Why choose our Navigators?

Powerful tools designed to transform your organization with artificial intelligence

AI Intelligence

Automated diagnostics based on artificial intelligence for instant insights

Dashboards

Clear performance visualization with real-time metrics

Targeted Solutions

Strategies adapted to your sector and specific needs

Sustainable Growth

Concrete improvement plans for measurable results

Our Navigators

Three specialized tools to cover all aspects of your organization

ICXN2025

International Customer Experience Navigator

Optimize customer experience with AI-based insights

  • Customer journey mapping
  • Touchpoint analysis
  • Satisfaction measurement
  • Personalized recommendations
Order ICXN2025

IBDN2025

International Business Director Navigator

Improve organizational efficiency and performance

  • Organizational maturity assessment
  • Business process analysis
  • Competitive benchmarking
  • Improvement strategies
Order IBDN2025

IEHWN2025

International Employee Happiness and Wellbeing Navigator

Strengthen the well-being and engagement of your teams

  • Employee engagement survey
  • Corporate culture analysis
  • Well-being assessment
  • Personalized improvement plan
Order IEHWN2025

Adapted to all sectors

Our Navigators are designed to work in all types of organizations

Healthcare
Education
Banking & Finance
Retail
Hospitality & Travel
Telecommunications
Government
Manufacturing
Professional Services
Real Estate
Energy & Utilities
Fitness & Wellness
Transport & Logistics
NGOs & Associations
Event Management

Implementation methods

Choose the method that best suits your needs and resources

Self-assessment

The organization completes the Navigator evaluation independently

  • Total autonomy
  • Reduced cost
  • Schedule flexibility

Assisted Evaluation

A consultant guides and accompanies the team throughout the process

  • Expert support
  • Training included
  • Optimized results

Outsourced Evaluation

The consultant manages the entire evaluation for the organization

  • Time saving
  • Complete expertise
  • Detailed report

Navigator Benefits

Discover why our Navigators are the ideal choice for your organization

Affordable for SMEs

Adapted to DRC market

Fast results

Continuous support

International certification

Detailed reports

Ready to transform your organization?

Start today with our Navigators and discover your organization's potential

Order now